Mothercare contact number

Mothercare is one the leading retailers in the United Kingdom for parents and young children. They offer a range of products for expectant and existing mothers, babies and children. If you would like to speak to them the Mothercare contact number is 0344 875 5222.

Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.

If you would prefer to call Mothercare directly, here are some of the departments you may wish to contact.

Mothercare DepartmentContact Number
Mothercare Head Office0344 875 5222
Mothercare Customer Services0344 875 5222
Mothercare Merryhill0344 875 5222
Mothercare Bluewater0344 875 5222
Mothercare Edmonton0344 875 5222
Mothercare Ipswich0344 875 5222
Mothercare Orders0344 875 5222
Mothercare Complaints0344 875 5222
Mothercare delivery0344 875 5222
Mothercare Hull0344 875 5222
Mothercare Hull0344 875 5222
Mothercare Portmouth0344 875 5222
Mothercare Ancoats0344 875 5222
Mothercare Baby Plan0344 875 5222
Mothercare returns0344 875 5222

Mothercare Customer Services


Before trying to contact Mothercare they encourage you to try their help pages. The help pages are updated regularly based on feedback from customers. Most customers manage to find the answer to their question by visiting the help pages. If you don’t find what you are looking for in the help pages you can send them an email by filling out the online contact form and someone from Mothercare will get back to you within 24 hours. But if you just want to speak to a real human being the Mothercare contact number is 0344 875 5222. They are available 8am - 8pm Monday to Friday, 9am - 6pm Saturday and 9am - 5pm Sunday (Bank Holiday times can vary). If you need to write to Mothercare you should do so at the following address: Customer Care, Mothercare, Cherry Tree Road, Watford, Hertfordshire, WD24 6SH.

On the Mothercare website, you will also find a Store Finder to help you locate the nearest shop to you.

Mothercare Online Help Areas are listed as follows. On the first page is information on latest news which is for things like product recalls and below is the faq section.
In the bar on the left is the contents section the first one is for My Mothercare followed by Business to Business Sales, Catalogues, Corporate Information, Delivery Information, Gift Lists & Wish Lists, My Account, Other Information, Parenting Advice, Our Products, Stores and finally Shop Mothercare.

Mothercare offers a range of services and advice for existing and expecting parents including my Mothercare which is a loyalty club. My local Mothercare which includes the personal shopping experience and expectant parent events. The services they offer include a range of delivery options including deferred delivery, payment plans, furniture assembly, safe fit for car seats, Medela Symphony rental breast pump, payment via PayPal, guarantees and returns and exchange policies. If you need further assistance regarding their services the Mothercare phone number is 0344 875 5222.

They offer advice on preparing for pregnancy, conceiving a baby, a dad’s guide to conceiving, giving your baby the best possible start in life, conception difficulties and your relationship, IVF, early signs and symptoms of pregnancy, pregnancy tests and scans, pregnancy after 35 and having another baby.

When you are pregnant they offer advice on pregnancy week by week, your health during pregnancy, preparing for giving birth, common pregnancy problems and fashion.

On the process of giving birth they offer advice on the six signs of labour, birth what really happens, when to go to hospital, having your partner at the birth, what to expect from your midwife, premature babies, giving birth to twin babies, pain relief, caesarean birth, having your baby induced, new birth examination, coping with birth when you have children at home, birth stories and recovering from birth.

Once you take your baby home they offer advice on introducing your new baby to your children and family, your baby from 1-12 months, caring for your baby, your health after pregnancy and your life with a baby.

When your baby is growing they offer advice on changing from baby to a toddler: 18 months to 5 years, your baby's health, medical conditions explained, the wonderful world of toddlers and education.
If you need further advice Mothercare contact number is 0344 875 5222.

There is also a range of buying guides to help you be fully prepared for your new arrival. These include maternity, clothing, nursery furniture, bedding, pushchairs, toys, feeding, car seats & carriers and bathing & changing.

If you need further information on buying call the Mothercare helpine on 0344 875 5222.

Mothercare has a presence on all the usual social media including Facebook, Twitter, Pinterest, YouTube, Instagram, Google+ and Linkedin. There is also the Mothercare Blog and a Mothercare app for your mobile.

What Do you Do If You Want To Make A Complaint?

There are a variety of reasons that you may need to complain to Mothercare including:
You paid for your order via PayPal but there is a problem with the order.
You want to get your details removed from Mothercare mailing lists.
You want to complain that your details have been shared with a third party.
You have found customer service to be unsatisfactory.
You have ordered a delivery but it has not arrived on time.
You can’t login to your account.
Your order has been delivered but it is damaged.

You can make a complaint in person at one of Mothercare’s shops. Their opening times are: Monday - Friday: 9am - 5pm. Or write to them by email, where they should respond within 24 hours. If you want to speak to someone by telephone they will try to resolve your complaint there and then. If this isn't possible, the dedicated complaints advisor will agree a course of action with you. The Mothercare contact number is 0344 875 4455. To complain by post send a letter to Complaints Department, Mothercare Head Office, Cherry Tree Lane, Watford, Hertfordshire, WD24 6SH. If your complaint is unresolved then you can escalate your complaint but speaking to a duty manager. If your complaint is still unresolved at this point contact the Head of Customer Service Angela Devon by writing to Head of Customer Service, Mothercare, Cherry Tree Lane, Watford, Hertfordshire, WD24 6SH. If your complaint has still not been resolved to your satisfaction you can make a claim for an out of court settlement with the EU Online Dispute Resolution Platform.

Mothercare Opening Hours

DayOpening Hours
Monday
8am - 6pm
Tuesday
8am - 6pm
Wednesday
8am - 6pm
Thursday
8am - 6pm
Friday
8am - 6pm
Saturday
Closed
Sunday
Closed

Mothercare Head Office contact postal address

Mothercare
Cherry Tree Road
Watford
Herts
WD24 6SH

Mothercare website

http://mothercare.comClick to replace anchor text

Mothercare on Facebook

https://www.facebook.com/mothercareuk

Mothercare on Twitter

Mothercare on Pintrest

http://www.pinterest.com/mothercareuk/

Mothercare on Instagram

http://instagram.com/mothercareuk

Mothercare blog

Mothercare Wikipedia page

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