AirBNB is a provided of holiday properties worldwide. It is headquartered in San Francisco, California, USA. The website is the main feature of the business which brings together property owners and holiday makers around the world. AirBNB aims to offer value form money and unique holiday opportunities. It is one of the fastest growing businesses in the world. This has been the resulted of extensive research by the company, an excellent well thought out website and considerable protection that it offers to both holiday makers and the property owners that use it to make an income. AirBNB has several ways for its customers to get in touch with them. However, it reserves its telephone helpline for urgent and emergency situations only. Its website can give examples of what they consider to be an emergency situation, as does this article later on. The UK telephone helpline for AirBNB is 020 3318 1111.
Use our call connection number to be patched through to the AirBNB contact number, and speak to a member of their UK customer service team now.
Calls cost £0.07 per minute, plus your phone company’s access charge. Check with your provider because access charges vary from company to company, and calls from mobiles may cost considerably more. We provide a call connection service, more details available on Ofcom's website.
If you would prefer to call AirBNB directly, here are some of the departments you may wish to contact.
|AirBNB DEPARTMENT||PHONE NUMBER|
|AirBNB customer service||020 3318 1111|
|AirBNB complaints||020 3318 1111|
|AirBNB reviews||020 3318 1111|
|AirBNB emergency number||Click Here|
|AirBNB London||020 3318 1111|
|AirBNB accounts||020 3318 1111|
|AirBNB technical support||020 3318 1111|
|AirBNB cancellations||020 3318 1111|
|AirBNB Head Office||020 3318 1111|
|AirBNB corporate||020 3318 1111|
The helpline number above is a national rate number. Therefore you can be reassured when you are calling it that you will not be paying anything that you would not expect to. It is exactly the same as phoning any number beginning with '01' or '02' in the UK. You can also phone this number from aboard with no restrictions providing that you use the UK country code of 44. You are advised to check with your local phone operators to check how much the call will cost you.
You may need to call the 24 hour helpline if you find yourself in an urgent situation of which there may be several. For example, if you have an issue when you arrive in the area of the accommodation and you cannot gain access you might have to call the helpline in order for them to assist you further. Perhaps you have an urgent problem with making payment for your property and you need immediate assistance. AirBNB define an urgent situation as something that needs to be addressed a few hours after realising the problem.
If you do need to call AirBNB the helpline staff will be ready to take your call. If you need to then you will also be able to raise a complaint in order to resolve an issue if necessary. AirBNB do their very best for their companies so rest assured if you have an urgent problem they will do everything in their power to resolve it quickly.
If your query, question or complaint is a little less urgent then you can get in touch by other means. Firstly it may be worth seeing if your query can be answered using the AirBNB website. This is excellent at answering most questions. If it doesn't then you will need to log in to the AirBNB website and send a secure message via the AirBNB email form to the AirBNB customer service team. This will enable them to deal with your email and respond to you appropriately. They team aims to respond as quickly as possible and this is usually the same day.
Another great way to get in touch is by using the AirBNB social media pages. This can be an excellent source of information as you can also read other peoples questions and responses which may be the same thing as you are trying to ask. Furthermore, you can send AirBNB a message via both twitter and Facebook. Don't forget if you do use twitter to send AirBNB a tweet then you will need to make sure that it is 140 characters or less. This will enable AirBNB to respond appropriately to you or even give you a call if the query requires a more detailed discussion or answer. AirBNB has a social media team that is dedicated to answering questions, queries and complaints that has been posted via the Facebook and twitter sites associated with AirBNB. This means that your post are likely to be initially responded to within just a few hours which will help resolve your query, question or complaint very quickly.
AirBNB's success is built upon its reputation for providing excellent customer service to all its clients whether you are looking to stay or are a property owner registered with AirBNB. You are therefore likely to have an excellent experience with AirBNB, with most people having very simple queries if they do need to get in touch with the AirBNB team. These can usually be resolved within a few minutes. If you do need to make a more urgent or serious complaint then you will also be able to rely on AirBNB to keep you safe and get the help that you need to continue to have an excellent experience with AirBNB. The company prides itself on its highly trained staff that will go the extra mile to make sure your customer service experience is superb.
AirBNB Opening Hours
AirBNB head office postal address
100 New Bridge Street,